Refund Policy

At Jontropari, we strive to guarantee 100% satisfaction with every industrial tool, machinery, and accessory purchased.

Eligibility for Refunds

• Refund requests must be initiated within 7 days of receiving the item.
• The item must be in its original unused condition, with all packaging, manuals, accessories, and warranty cards intact.
• Electrical tools and motorized machinery are inspected by our technical team prior to approving a refund.

Processing & Mode of Refund

Refunds are processed back to the original payment source (bKash, Nagad, Bank account, or Cash upon courier return inspection) within 3–5 business days after approval.